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This does not means that your headset is either broken or defective, is something that will get fixed with the next update of the firmware. The glitch that we are talking today involves these sensors and the calibration of them, this means that maybe you have noticed that if you are in a call and suddenly you tilt your head, your microphone mutes. These sensors are located in the bottom of the ear cups.
#Plantronics hub annoying how to#
Today we will explain about a glitch that we discovered on the Focus 2 headset that without touching the headset to mute and unmute the microphone while in a call and we will explain how to fix this issue until the new firmware comes in.Īs you are aware your Poly Focus 2 headset has smart sensors in your earcups that are know as “Wearing Sensors” as well, that allows you to answer a call by simply putting the headset on your head, the same sensors allows you to mute the microphone by taking the headset off and unmute by putting it back on, same as if you are streaming something to play or pause music or a video on your computer. On the bright side there are options that helps avoid the bad performance. If you have questions about sidetone, or need to find a headset that allows you to hear better, contact us today.Poly Focus 2 UC and Poly Focus 2 Office is one of the newest headsets in the market and personally I love mine, however as all the new devices as the same thing as with cars, there are going to be glitches or recalls as its human nature. In this case, you should also try lowering the volume to see if that stops the feedback. The type of echo that inhibits conversation could be caused by acoustic feedback, slow internet connection, or a broken headset. Remember that sidetone should not be a loud or overwhelming echo of your own voice. However, you’ve likely already used this feature and will feel its absence. If for some reason you don’t like it, you can easily disable it. Using sidetone in your everyday life ultimately comes down to your own preference. Uncheck or clear the listen to this device boxĮven though sidetone was first introduced over a hundred years ago, it remains an important piece of communications technology to this day.You should see a Transmit Properties window.Select the device you'd like to test from the choices listed.Check the box that says Listen to this Device.You should see a transmit properties window pop up.Click on the device you'd like to test, then click properties.Locate the recording tab and click on that.Click on start - control panel - hardware and sound - sound.
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If you'd like to test to see if you have a sidetone headset and experience your office PC headset with or without the sidetone feature activated on your computer, follow the simple steps below to activate or deactivate sidetone.
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There is a setting to turn on and off the sidetone feature in PC's that are running Windows 7 and above. If you’re struggling to find the sidetone settings on your computer or laptop, a good place to start looking is in the listen tab or the control panel. Having the proper amount of sidetone can make all the difference in making this type of communication more accessible. Many times those who are hearing impaired struggle while on the phone. For anyone who's hearing impaired, having the ability to hear the effects of sidetone helps them to have a better chance at a normal phone conversation. Sidetone is even more important for those who are hearing impaired. Most of us have experienced being on a mobile phone call and speaking non-stop for a few minutes, only to discover the call had dropped without our knowledge. Not knowing if your call is live or dropped, or if the received audio is at the right volume, can be confusing and irritating. Hearing your own voice in your headset also confirms that your call is connected.
This sound confirms that your microphone is operating properly, and allows you to adjust your speaking volume to a proper level (not too loud, and not too quiet). Sidetone is a small amount of your own voice that's piped into your ear speaker as you speak. View best selling sidetone headset What is Sidetone? It's with the help of the mic sidetone that we know how to regulate the volume of our voice and that the volume we're speaking at is correct. If sidetone were to be removed from our communication technology products, it would be much more challenging to know how loudly we should be speaking. One thing that helps us have a phone conversation at the proper volume is sidetone technology, which is found in many of our phone and phone accessory products, like office headsets. When we make phone calls, we want to make sure that we can both hear and be heard loud and clear.
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